Product Returns

At The Coinery we pride ourselves on offering an unrivalled service, accurate descriptions and provide high quality images for buyers to make an informed decision.

In the unlikely event you are not happy for any reason all purchases are protected by the Distance Selling Regulations which allows you 14 days to begin a return. Any returns must be received in exactly the same condition as sent. We will cover the return postage on returns only if the reason for return is through a fault of our own.

All returns must be insured to a suitable value and remain the liability of the sender until received back to us, and all refunds will be processed back via the original payment method.

If you do need to contact us for a return please do so on 07711 392021 in the first instance.

why choose the coinery?